Experience Designers looking at the whole ecosystem of “experiences” need to consider the Public Experience for the product / services they design. This encompasses the brand experience as a whole, and with that Experience Designers should consider designing the Collective Experience.
Particularly the level of engagement and satisfaction that the user derives from a product or service and the relevance of the experience to their needs and context.
Why Choose Us?
We focus on your IT so you can focus on your business. Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
What did we leave out?
We also don’t make any specific mention of digital. Our particular specialism within this field is around digital products and services so we use certain tools and techniques that are suitable for this context and the kinds of clients we have. But we understand that not every design problem starts or ends in the digital space.
identifying and resolving design challenges through cycles of creativity and user research.
involving specialists from various design and non-design disciplines, as well as project stakeholders and end users, in the design process.
identifying both physical and emotional outcomes for the experience, and measuring success against these targets.